Support

Need help? Get in touch.

Email

I read every message and usually reply within a couple of days. Including your device model and iOS version helps me help you faster.

Common questions

I bought something and it didn't unlock

Open the Shop and tap Restore in the top right. That re-checks your purchases with Apple and unlocks anything you own. Purchases are tied to your Apple Account, so make sure you're signed in with the same one you bought with.

I got a new phone. Do I have to buy everything again?

No. Everything you bought is permanent and tied to your Apple Account. Install Dye Up on the new device, open the Shop, and tap Restore.

How do I turn off the music or sound effects?

Tap Settings on the main menu. Music and sound effects have separate toggles.

How does scoring work?

Point — your throw lands on their half and they fail to catch it.
Tink (2 points) — the die clips a cup and falls off the table uncaught.
Sink (3 points) — the die lands in a cup and stays.
FIFA — a throw that sails long. Kick it up with your foot and catch it for a point.
Self Sink — throw short into your own cup and you lose instantly.

You need to reach the point goal and win by 2. You can't win on a FIFA point.

How do I request a refund?

Refunds are handled by Apple, not by me. Visit reportaproblem.apple.com and sign in with your Apple Account.

Found a bug, or have an idea?

Please email me. Bug reports and suggestions genuinely shape what gets built next.